IceChat Forums

IceChat 9 => IceChat 9 Problems => Topic started by: Otto on November 19, 2014, 12:27:19 PM

Title: connection gets restarted
Post by: Otto on November 19, 2014, 12:27:19 PM
My problem is that IceChat 9 connection gets restarted every 1 or 2 hours. I get this: OnReceivedData Exception Error:Unable to read data from the transport connection:.
I tested with mIRC and kvirc and i did not have any problems with connection.
I wonder what is wrong with Icechat 9, as in the past i did not had any problems with connections.



Title: Re: connection gets restarted
Post by: Snerf on November 19, 2014, 01:10:31 PM
Are you testing this on the same servers?
Some networks have different servers.
Also, are you idle when its disconnecting?
Title: Re: connection gets restarted
Post by: Otto on November 20, 2014, 04:55:52 AM
Are you testing this on the same servers?
Some networks have different servers.
on irc.tl network on all servers happens this kind of disconnect with Icechat 9 client. About kvirc and mirc is fine.

Also, are you idle when its disconnecting?
always happens when im idle, rarely when im chatting (active)
Title: Re: connection gets restarted
Post by: Snerf on November 20, 2014, 02:58:05 PM
Been connect to the server for 5 hours today, all idle, not one disconnection.

I used the US server, no issues at all.

So IceChat is staying connected just fine. Your error is having the server drop the connection, not the client.
I would check if your PING/PONG messages are consistent. Enable the option, and see if they are regularily coming through. If they are not, the server may just drop the connection, a ping out.
Title: Re: connection gets restarted
Post by: Otto on November 21, 2014, 03:07:01 AM
I would check if your PING/PONG messages are consistent. Enable the option, and see if they are regularily coming through. If they are not, the server may just drop the connection, a ping out.
can not inderstand a bit, what do you mean, if your PING/PONG messeges are consistent.
i will tell that in all channels chat gets stopped about 5-8 mins, and then gets disconnected from the server
Title: Re: connection gets restarted
Post by: Snerf on November 21, 2014, 09:35:41 AM
Go to the Server Editor for irc.tl , and under Extra settings, enable "Show PING PONG messages"

Then in the console for the server, you will see the ping/pong messages. They should show every 2-5 minutes (usually when you are idle). If you do not see these messages consistently, meaning, you don't see any for 10-15 minutes, or more, and you are idle, you will get a time out / ping out, and the server will disconnect you.