Author Topic: Compatibility with ZoneAlarm?  (Read 4318 times)

taiyoko

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Compatibility with ZoneAlarm?
« on: April 09, 2007, 03:46:33 PM »
I tried adding an exception on my ZoneAlarm firewall to allow IceChat to connect, but it doesn't work. The only way I can get IceChat to connect to servers is to disable my firewall entirely.

Is there anyone on here who also uses ZoneAlarm who can help me? I don't like leaving it off just so I can chat.

Snerf

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Re: Compatibility with ZoneAlarm?
« Reply #1 on: April 09, 2007, 04:37:09 PM »
Well, a little more detail might help.

What exactly is not working? Are you getting an error message?

Have you allowed the IRC port to be open (6667 by default) and the Ident Port as well (113), as many servers require you to have ident installed.

Most likely, ZA is still blocking those somehow.
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taiyoko

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Re: Compatibility with ZoneAlarm?
« Reply #2 on: April 09, 2007, 05:52:57 PM »
When I try to connect, this is what I get:
Code: [Select]
[20:48] ->> Attempting to connect to collarme.com on port 6667
[20:48] ->> Connection Established
[20:48] [ Blocked by ZoneAlarm Security ]
[20:48] ->> Connection closed from collarme.com
[20:48] ->> Attempting to re-connect to collarme.com
[20:48] ->> Waiting 30 second(s) to re-connect - (1 tries)

I had opened the IRC port and it had given me the same message, though I didn't know about the Ident port, so that might be the problem...

Snerf

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Re: Compatibility with ZoneAlarm?
« Reply #3 on: April 09, 2007, 06:01:56 PM »
It actually gives you the message, "[ Blocked by ZoneAlarm Security ]" ?

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taiyoko

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Re: Compatibility with ZoneAlarm?
« Reply #4 on: April 09, 2007, 08:59:44 PM »
Yup. Completely Copy/Pasted as it came up in IceChat. Currently, the only way I know around it is to completely turn off ZoneAlarm.

Snerf

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Re: Compatibility with ZoneAlarm?
« Reply #5 on: April 09, 2007, 10:53:09 PM »
Well, ZoneAlarm must be blocking the IRC port.

I found some information on ZoneAlarms website, try this out in ZA.
Go to: IM Security - Settings - Advanced - Uncheck Block IRC.
« Last Edit: April 09, 2007, 10:55:19 PM by Snerf »
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